Privacy Policy

1. Contact

If you have questions about this Privacy Policy or our privacy practices, contact:

CRPKO Technologies Private Limited
Email: abdullah@crpko.com

2. Information We Collect

We may collect the following categories of information:

3. How We Use Information

We use personal information to:

• create and maintain your account
• verify your identity
• send one-time passwords, verification codes, and security alerts
• deliver account and service notifications
• operate, secure, monitor, and improve our services
• prevent fraud, abuse, unauthorized access, and illegal activity
• respond to support requests
• comply with legal and regulatory obligations
• enforce our terms and internal policies

4. SMS and Mobile Contact Data

If you provide your mobile phone number, we may use it to send transactional text messages, including:

• one-time passwords
• verification messages
• login or security alerts
• account or service notifications

Message frequency varies based on your account activity and your use of the service.

Message and data rates may apply depending on your mobile carrier and plan.

Mobile opt-in data, consent records, and related messaging data are not sold and are not shared with third parties or affiliates for their own marketing or promotional purposes.

We may share messaging-related data only with service providers that help us deliver, secure, or support the service, and only for those purposes.

5. Legal Basis and Service Use

By using our services and providing your information, you acknowledge that we may process your information as necessary to:

• provide the services you request
• protect the security and integrity of the platform
• comply with applicable law
• pursue our legitimate business and security interests

6. Sharing of Information

We may disclose information:

• to vendors and service providers who help us operate the service
• to infrastructure, communications, analytics, fraud-prevention, and support providers
• to legal, regulatory, or law-enforcement authorities when required
• in connection with a merger, acquisition, restructuring, or sale of assets
• to protect our rights, users, systems, and the public

We do not sell personal information.

7. Data Retention

We retain information for as long as necessary to:

• provide and support the service
• maintain security, audit, and business records
• comply with legal, tax, accounting, and regulatory obligations
• resolve disputes and enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may contact us to:

• update your account information
• request assistance regarding your contact details
• request closure of your account, subject to legal and operational requirements

If you no longer want to receive non-essential account notifications by SMS, you can disable those notifications where available or contact us at abdullah@crpko.com.

Some service-critical or security-related communications may still be sent when necessary to protect your account or complete a request you initiated.

10. International Transfers

Your information may be processed and stored in countries other than your country of residence, subject to applicable safeguards and legal requirements.

11. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children except where permitted by law and necessary for the service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date above. Continued use of the service after an update means the updated Privacy Policy applies.

13. Contact

CRPKO Technologies Private Limited
Email: abdullah@crpko.com